Quick guides on each of your Overview dashboard charts

Performance Over Time
The Performance Over Time chart shows  you how  to see how your performance for each key metric varies over time.  Click on a metric to see its pe...
Time Comparisons
The Time Comparisons chart let's you see your performance over different time periods at a glance.  You can use the pick-lists to choose vario...
Key Stats
This chart shows you the percentage of your customers who have chosen to answer a rating question rather than skip it, along with volumes of questions an...
Spend by TruSegment
The Spend by TruSegment chart lets you explore the relationship between your customers' experience with your business and the amount they actually ...
The Heatmap
The Day & Time Heatmap provides a visual representation of how your customers' experience and shows how that changes throughout the day and over...
TruTargets
If you've set TruTargets, you can see how your business is performing against them here.  Click here for step-by-step instructions on how to s...
Ratings by Numbers
Ratings by Numbers shows you the actual number of ratings you have received from 0-9 across each of the core metrics, giving you another way to track th...
TruMetrics by Numbers
The TruMetrics by Numbers chart shows you the total number of ratings you've received for each individual metric.  Click on the drop-down box ...
Your Outlets
If you have more than one store using TruRating, this chart is an easy way to compare performance.  As with your other charts, you can click on t...
Peer Rankings
As TruRating grows, you will be able to benchmark your performance against anonymous competitor groups.  This means you'll be able to see how your b...