When you first view ratings on your dashboard, you will see a summarized version of your ratings. We call this the 'one-minute dashboard' and it gives a snapshot of the scores that you have received over the previous 7 days.
You can click on the blue line at the top of the screen to change that date range to 24 hours or 4 weeks.
Think of the one-minute dash as a sort of quick health-scan for your business. It's a great way to get a fast view of your overall performance, before diving into more detail with the Overview dash.
Here's a quick video which shows you how to understand every section of your one minute dashboard ...